/* ── Support Ticket Modal — shared front-end + admin-panel ─────────── */
#st-new-modal{display:none;position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:9999;align-items:center;justify-content:center;}
#st-new-modal.open{display:flex;}
#st-new-modal .st-modal-box{background:#fff;border-radius:10px;padding:24px;width:100%;max-width:560px;max-height:90vh;overflow-y:auto;box-shadow:0 8px 32px rgba(0,0,0,.2);position:relative;}
#st-new-modal h3{margin:0 0 14px;font-size:18px;}
#st-new-modal label{display:block;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.4px;color:#888;margin-bottom:4px;margin-top:12px;}
#st-new-modal label:first-of-type{margin-top:0;}
#st-new-modal input[type=text],#st-new-modal input[type=email],#st-new-modal textarea,#st-new-modal input[type=url]{width:100%;padding:8px 10px;border:1px solid #ddd;border-radius:6px;font-size:13px;box-sizing:border-box;font-family:inherit;}
#st-new-modal textarea{min-height:90px;resize:vertical;}
#st-new-modal .st-page-ref-row{display:flex;gap:6px;align-items:center;}
#st-new-modal .st-page-ref-row input{flex:1;}
#st-new-modal .st-page-ref-row button{padding:8px 10px;border:1px solid #ddd;border-radius:6px;background:#f5f5f5;cursor:pointer;font-size:12px;white-space:nowrap;}
#st-new-modal .st-modal-footer{display:flex;gap:8px;justify-content:flex-end;margin-top:16px;}
#st-new-modal .st-modal-cancel{padding:8px 16px;border:1px solid #ddd;background:#fff;border-radius:6px;cursor:pointer;font-size:13px;}
#st-new-modal .st-modal-submit{padding:8px 18px;background:#B72828;color:#fff;border:0;border-radius:6px;cursor:pointer;font-size:13px;font-weight:600;}
#st-new-modal .st-modal-submit:disabled{opacity:.6;}
#st-new-modal .st-modal-close{position:absolute;top:12px;right:14px;background:none;border:0;font-size:20px;cursor:pointer;color:#999;line-height:1;}
#st-new-modal .st-modal-err{color:#c62828;font-size:12px;margin-top:6px;display:none;}

/* Admin notice */
.stnm-admin-notice{background:#fff3cd;border:1px solid #ffc107;border-radius:6px;padding:7px 12px;font-size:11.5px;color:#7a5700;margin-bottom:14px;font-weight:500;}

/* Submitted-by line */
.stnm-submitted{font-size:11.5px;color:#999;margin-bottom:12px;}
.stnm-submitted strong{color:#555;}

/* Autocomplete dropdown */
.stnm-dd{display:none;position:absolute;left:0;right:0;top:100%;background:#fff;border:1px solid #ddd;border-radius:6px;box-shadow:0 4px 14px rgba(0,0,0,.12);z-index:10002;max-height:200px;overflow-y:auto;margin-top:2px;}
.stnm-dd-item{padding:8px 12px;cursor:pointer;font-size:13px;border-bottom:1px solid #f5f5f5;}
.stnm-dd-item:last-child{border-bottom:0;}
.stnm-dd-item:hover{background:#f9f9f9;}
.stnm-dd-item span{color:#999;font-size:11.5px;margin-left:6px;}

/* CC panel (on behalf of) */
.stnm-cc-panel{background:#f0faf0;border:1px solid #b2dfb2;border-radius:6px;padding:10px 12px;margin-top:6px;font-size:12.5px;color:#2e7d32;}
.stnm-cc-panel .stnm-cc-who{font-weight:600;margin-bottom:8px;font-size:12.5px;}

/* CC + chip toggle buttons */
.stnm-cc-toggle{padding:3px 10px!important;border-radius:10px!important;border:1.5px solid #bbb!important;background:#f5f5f5!important;cursor:pointer!important;font-size:11.5px!important;color:#777!important;font-weight:400!important;box-shadow:none!important;outline:none!important;text-transform:none!important;letter-spacing:0!important;line-height:1.4!important;}
.stnm-cc-toggle.on{background:#2e7d32!important;color:#fff!important;border-color:#2e7d32!important;font-weight:600!important;}
.stnm-cc-toggle:focus,.stnm-cc-toggle:active{box-shadow:none!important;}

/* Tagged users chip area */
.stnm-tags-area{margin-top:4px;margin-bottom:4px;display:flex;flex-direction:column;gap:5px;}
.stnm-tag-chip{display:flex;align-items:center;justify-content:space-between;background:#f5f5f5;border:1px solid #e0e0e0;border-radius:6px;padding:6px 10px;font-size:12.5px;}
.stnm-tag-chip .stnm-tag-name{color:#333;font-weight:500;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.stnm-tag-chip .stnm-tag-right{display:flex;align-items:center;gap:8px;flex-shrink:0;}
.stnm-tag-role{border:1px solid #ddd;border-radius:4px;font-size:11px;padding:2px 5px;color:#555;background:#fff;cursor:pointer;}
.stnm-tag-chip .stnm-tag-rm{background:none;border:0;cursor:pointer;color:#aaa;font-size:16px;line-height:1;padding:0 2px;}
.stnm-tag-chip .stnm-tag-rm:hover{color:#c62828;}

/* Pill toggles (Technical issue / New idea) — override Materialize fully */
.stnm-pill{padding:5px 14px!important;border-radius:14px!important;border:1.5px solid #ccc!important;background:#f5f5f5!important;cursor:pointer!important;font-size:12px!important;color:#777!important;font-weight:400!important;box-shadow:none!important;outline:none!important;transition:background .12s,color .12s,border-color .12s!important;text-transform:none!important;letter-spacing:0!important;}
.stnm-pill:hover{background:#eee!important;color:#555!important;}
.stnm-pill:focus,.stnm-pill:active{background:#f5f5f5!important;color:#777!important;box-shadow:none!important;}
.stnm-pill.on{background:#B72828!important;color:#fff!important;border-color:#B72828!important;font-weight:600!important;}
.stnm-pill.on:focus,.stnm-pill.on:active,.stnm-pill.on:hover{background:#9e2020!important;color:#fff!important;border-color:#9e2020!important;}

/* Image attachment zone */
.stnm-img-zone{margin-top:10px;border:1.5px dashed #ddd;border-radius:8px;padding:8px 12px;cursor:pointer;transition:border-color .15s,background .15s;}
.stnm-img-zone:hover,.stnm-img-zone.drag-over{border-color:#B72828;background:#fff8f8;}
.stnm-img-zone-hint{font-size:11px;color:#bbb;text-align:center;pointer-events:none;user-select:none;}
.stnm-img-zone-hint span{color:#B72828;text-decoration:underline;cursor:pointer;pointer-events:auto;}
.stnm-img-previews{display:flex;gap:8px;flex-wrap:wrap;margin-top:6px;}
.stnm-img-thumb{position:relative;width:60px;height:60px;}
.stnm-img-thumb img{width:60px;height:60px;object-fit:cover;border-radius:6px;border:1px solid #e0e0e0;}
.stnm-img-thumb button{position:absolute;top:-5px;right:-5px;width:17px;height:17px;border-radius:50%;border:0;background:#c62828;color:#fff;font-size:11px;line-height:1;cursor:pointer;padding:0;display:flex;align-items:center;justify-content:center;}

/* Tagged user card chips (name + role pills on two rows) */
.stnm-tag-card{flex-direction:column;align-items:stretch;gap:5px;}
.stnm-tag-top{display:flex;align-items:center;justify-content:space-between;}
.stnm-tag-bottom{display:flex;align-items:center;gap:6px;flex-wrap:wrap;}
.stnm-role-pill{padding:2px 9px!important;border-radius:10px!important;border:1px solid #ccc!important;background:#f5f5f5!important;cursor:pointer!important;font-size:11px!important;color:#777!important;font-weight:400!important;box-shadow:none!important;outline:none!important;text-transform:none!important;letter-spacing:0!important;}
.stnm-role-pill.on{background:#1565c0!important;color:#fff!important;border-color:#1565c0!important;font-weight:600!important;}
.stnm-role-pill:focus,.stnm-role-pill:active{box-shadow:none!important;}

/* On behalf of — collapsed toggle */
.stnm-ob-toggle{background:none!important;border:none!important;box-shadow:none!important;padding:0 2px!important;margin-left:6px!important;font-size:11px!important;color:#aaa!important;cursor:pointer!important;text-decoration:underline!important;text-underline-offset:2px!important;text-transform:none!important;letter-spacing:0!important;font-weight:400!important;vertical-align:middle!important;}
.stnm-ob-toggle:hover{color:#777!important;}
.stnm-ob-field{margin-top:6px;}