FAQ

Please click on one of the areas below to view the Frequently Asked Questions.

My User

Please try to reset your password here. Did your username contain a space? Our new website does not support usernames that contain a space. If your username, contained a space, it has now been replaced by an underscore. Example: "John Smith" has now become "John_Smith". If you still continue to have issues, please contact us.
Smileys from the old site can prevent profiles from saving. Please remove these from your profile and try to save again. If you still continue to have issues, please contact us.
Your avatar was not able to be imported from the old website due to data inconsistencies. We apologize for this inconvenience. You can update your profile avatar by going to Profile -> Change Profile Photo.
You can update your profile avatar by going to Profile -> Change Profile Photo.
You can update your profile avatar by going to Profile -> Change Cover Image.
You can update your status by going to the Activity page.
You can delete your account by going to Profile -> Settings -> Delete Account.
If you have an existing account brought over from the old site you might have had a "smiley" in the old site which prevents you from saving on the New SGS. If you remove it, it should solve your upload problem.

Chat

You can open chat by clicking on the black circle in the bottom right hand corner.
Group Chat is a chat room for all users. Everything that write can be viewed by all users.
You can chat privately with any online user by clicking on their name in the chat popup.
Yes. Chat will work on all smart phones and tablets.